Related articles
We know your challenges and we have the solutions:
Customer service
Improve the service by centralizing all communications through different digital channels into an interface and keep the drive in customer conversation regardless of the channel they prefer, including WhatsApp.
E-commerce and sales
Make business through the channel that customers prefer and take advantage of their requests for cross-selling: WhatsApp, Twitter, Telegram, Facebook… Add on-the-spot payment options complying with PCI regulations.
Marketing
Design, control and run several conversational marketing campaigns, lead capture and customer loyalty. Measure and evaluate the channels with the best performance and modify messages, templates and the structure of campaigns.
Assistance and support
Build customer loyalty, serve and support your customers faster and easier on digital channels and WhatsApp by sharing instantly items such as location, images or documents.
Advantages of Cloud Customer Experience
WhatsApp Business official API
End-to-end (E2E) encryption and compliance with users’ preferred messaging app policies.
Increase of contact channels
WhatsApp, Facebook Messenger, Twitter, Telegram, WebChat, CX Messenger and mail.
Campaign control
Detailed reports regarding your campaign, digital channel and agent performace from your dashboard.
Chatbots
Reduce waiting times and extend business hours by including a bot for regular requests.
Enhance conversations
Attach and receive pictures, documents and location in user communications.
Integrable
Get maximum performance with integrations with other systems such as CRM or ERP.
Plans and features of Cloud Customer Experience
Send me an email 
Madrid - Gijón - Barcelona - Bogotá
+34 910 200 000 | +57 30 27 89 10 41
+34 910 200 000 | +57 30 27 89 10 41
