Vodafone
More of
12
years working together
More of
41,000,000
minutes per month
More than
1,000
agents
Initial situation
Vodafone is one of the most innovative companies. In its commitment to assist in the digitization of its customers through voice and digital channels, it relies on Alisys as a technology provider with the ability to design, develop, implement and commercialize communication solutions with high added value for companies.
Alisys solution
• Vodafone Advanced Intelligent Network: a cloud solution that facilitates communication between companies and customers, suppliers or displaced personnel. It distributes and manages more than 41,000,000 minutes per month, incorporating artificial intelligence for an exceptional customer experience.
• One Net Cloud Contact Center by Vodafone: contact center software for the efficient management of large call volumes from any device. More than 1,000 agents use this cloud solution.
• Vodafone Cloud CX by Alisys: a cloud platform that unifies customer relations in digital channels. WhatsApp, Twitter or Telegram, among others, are managed in a single way, with analysis of agents, conversations and configuration by campaigns.
• One Net Fax: send and receive faxes from any e-mail account.
Send me an email 
Madrid - Gijón - Barcelona - Bogotá
+34 910 200 000 | +57 30 27 89 10 41
+34 910 200 000 | +57 30 27 89 10 41
