We know your challenges and we have the solutions:

Health insurers

Manage the authorization of medical tests from health insurance companies through a virtual agent.

Leisure park

Answer automativally frequently asked questions about opening hours, ticketing and entertainment options.

Mechanical workshops

Automate part stock availability checks at part companies and workshops on phone calls and messaging apps.

Education

Inform about programmes and courses of business schools, universities and educational centres without human intervention.

Advantages of management procedures without human intervention
Satisfaction increase
Eliminate unnecessary waiting and provide the user with quick solutions to usual procedures by improving the service’s KPIs.
24x7x365 availability
Extend the timetable for management procedures by automating those which do not require the participation of a member of your team.
Collaboration with agents
Human assistance to solve complex requests and incorporate learning to similar situations.
Save time
Free agents from repetitive tasks so that they can devote their time and value in important conversations.
React to contingencies
Always ready to respond to increases in requests for planned or unexpected appointments.
Enhance conversations
Provide complementary supports such as sending location maps or additional directions.
Advantages of management procedures without human intervention
Satisfaction increase
Eliminate unnecessary waiting and provide the user with quick solutions to usual procedures by improving the service’s KPIs.
24x7x365 availability
Extend the timetable for management procedures by automating those which do not require the participation of a member of your team.
Collaboration with agents
Human assistance to solve complex requests and incorporate learning to similar situations.
Save time
Free agents from repetitive tasks so that they can devote their time and value in important conversations.
React to contingencies
Always ready to respond to increases in requests for planned or unexpected appointments.
Enhance conversations
Provide complementary supports such as sending location maps or additional directions.

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