Appointment management
Provide an appointment management service always available and automated in clinics, workshops or public services, among others, through a virtual agent.
We know your challenges and we have the solutions:
Citizen services
Get rid of waiting times and speed up the resolution of procedures while maintaining the naturalness of the conversation by applying AI and virtual agents in services with high volumes of calls and queries.
Customer servic centers
Improve customer satisfaction and service indicators by providing faster responses, deleting waits and automating repetitive tasks.
Booking offices
Booking management in hotel chains, travel agencies or transport companies without human intervention.
Advantages of Virtual Agents
Increase satisfaction
Eliminate unnecessary waiting and provide customers with quick solutions to their queries by improving service KPIs.
24x7x365 availability
Handle simultaneously large volumes of conversations 24 hours a day, 365 days a year.
Collaborate with agents
Human assistance to solve complex requests and incorporate learning into similar situations.
Gain time of value
Free agents from repetitive tasks so that they can devote their time and value to important conversations.
Save costs
Combine the improvement in service quality indicators with the reduction of operating costs.
Scalable
Always prepared to respond to anticipated or unexpected increases in enquiries.
Advantages of Virtual Agents
Increase satisfaction
Eliminate unnecessary waiting and provide customers with quick solutions to their queries by improving service KPIs.
24x7x365 availability
Handle simultaneously large volumes of conversations 24 hours a day, 365 days a year.
Collaborate with agents
Human assistance to solve complex requests and incorporate learning into similar situations.
Gain time of value
Free agents from repetitive tasks so that they can devote their time and value to important conversations.
Save costs
Combine the improvement in service quality indicators with the reduction of operating costs.
Scalable
Always prepared to respond to anticipated or unexpected increases in enquiries.
Send me an email 
Madrid - Gijón - Barcelona - Bogotá
+34 910 200 000 | +57 30 27 89 10 41
+34 910 200 000 | +57 30 27 89 10 41
